Can anyone please help. I am running i-tunes version 22.214.171.124, when I connect my unlocked 2g i-phone to the computer I get the following message on i-tunes.
"This iphone cannot be used because the required software is not installed. Run the itunes installer to remove itunes then reinstall i-tunes"
Can't understand why there is a problem as I installed straight from the Apple site.
I am not even able to do a backup on this site.
Any suggestions please.
I've had that error when I messed up my Mobile Devices
Have you followed this kind of info when your uninstalling itunes?
Thread Moved to: Hackint0sh > Projects and Hacks > iPhone > General > Tools
Many thanks for the reply. By the way I am using XP pro in windows not MAC, not sure if it is different.
If you look in Add & Remove Programs do you see a file called, Apple mobile devices Support?
If you do uninstall it & also uninstall itunes then reinstall itunes & try again connecting your phone again.
Removing iTunes, QuickTime, and other software components for Windows XP
Many thanks for asll your help, problem solved. When I deleted Apple mobile devices support in conjunction with uninstalling i-tunes and quick time, then reinstall, it took the iphone first time.
Many thanks again John.