hello

i have a similar problem. I had my iphone 2gen unlocked and a week later it says my phone needs to connect to itunes to restore. i had connected it to itunes but it wont restore at all. i have tried unistalling itunes and reinstalling and that also didnt work. i also took it to the apple store for them to restore it but that didnt work neither. please let me know how i can do it. i also logged on to a different user on my computer.

the error on itunes says "the iphone cant not be restored error (23)"

please help me thanks!!!

Originally Posted by 204963

i have a similar problem. I had my iphone 2gen unlocked and a week later it says my phone needs to connect to itunes to restore. i had connected it to itunes but it wont restore at all. i have tried unistalling itunes and reinstalling and that also didnt work. i also took it to the apple store for them to restore it but that didnt work neither. please let me know how i can do it. i also logged on to a different user on my computer.

If the Apple Store couldn't restore the phone, didn't they offer to replace your phone?

In any case, are you using a late-model MacBook or MacBook Pro? (i.e. a unibody model with a black border around the screen) If so, you're going to find that it's quite difficult to do a successful restore. You'll find some instructions here:

Dev-Team Blog - Close the stable door!