Error 21

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07-19-2010, 01:24 PM
[T]eufelhund

Error 21

Sorry I may have put this in the wrong section of the forum. I put it in the redsnow section. Although I've tried just about everything to fix this error.

:mad:Is there anyone out there that can solve error 21? I've tried just about all I know...I realize that isn't much

I can't do much with it... It has a white screen or a black screen, so you can't power it off or anything. Itunes recognizes it and says that it is in recovery mode and the name on it is ipod. So I just click restore to start over from scratch and it goes through everything like normal, but always ends with Error 21. Oh and I have never jailbroken this one.

Any help is greatly appreciated.
07-22-2010, 05:21 PM
Olethros

Quote:

Originally Posted by [T]eufelhund

Sorry I may have put this in the wrong section of the forum. I put it in the redsnow section. Although I've tried just about everything to fix this error.

:mad:Is there anyone out there that can solve error 21? I've tried just about all I know...I realize that isn't much

I can't do much with it... It has a white screen or a black screen, so you can't power it off or anything. Itunes recognizes it and says that it is in recovery mode and the name on it is ipod. So I just click restore to start over from scratch and it goes through everything like normal, but always ends with Error 21. Oh and I have never jailbroken this one.

Any help is greatly appreciated.

Apple explains how to fix this error: see iTunes for Windows: Troubleshooting security software issues

Quote:

Error 21 and -34: These errors occur when security software interferes with the restore and update process. If you are using a PC, follow this article to resolve this issue.
03-26-2011, 09:17 PM
markeeinsik

we almost have the same issue.. have you fixed this already? please post some detailed guide... thank you...
03-31-2011, 10:14 PM
n1ckn4m3

Quote:

Originally Posted by markeeinsik

we almost have the same issue.. have you fixed this already? please post some detailed guide... thank you...

Did you even bother to read what Olethros posted? He provided a solution to the issue. Please read threads if you're going to post in them. The question has already been answered. If your issue is different than the solution above, please create a new thread for your issue and we'll troubleshoot there.