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Discuss Lost all my contacts at the iPhone 4 - Hackint0sh.org; Well basically I sync the contacts with itunes and now we have lost all the ...
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    Newbie Array rfowler's Avatar

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    Default Lost all my contacts

    Well basically I sync the contacts with itunes and now we have lost all the contacts on my wifes iphone 4 she is not happy, any way of getting them back?



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    Super Moderator Array n1ckn4m3's Avatar

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    Contacts are stored in the backup files that the phone makes when it connects to iTunes. Has the phone ever connected to another computer where it would have made a backup?

    This is also one of the reasons that we recommend you tell iTunes to synchronize your contacts with Windows Contacts / etc., so that in case iTunes does something stupid, you still have the contacts in a safe and easily retrievable way.
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    Newbie Array rfowler's Avatar

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    So why did it remove all my contacts from my iphone instead of making back-up on my computer?

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    Super Moderator Array n1ckn4m3's Avatar

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    Quote Originally Posted by rfowler View Post
    So why did it remove all my contacts from my iphone instead of making back-up on my computer?
    Not something I can answer without having witnessed exactly what you did at the time. At this point, if they're gone, best bet is going to be to try and recover them, since we really won't be able to help explain why they were deleted -- it's not expected behavior and there are a number of different ways you can click the wrong button accidentally and have it wipe the contacts out. Hitting 'Replace Info' instead of 'Merge Info' in the first screen that asks will wipe the phone, setting the device to sync with another contact provider and not ensuring that the contacts are there is another -- ultimately, the answer is you want to get the contacts back -- so, check your iTunes AppData for the mobile device backup, and use one of the utilities to pull the database out and then copy to the device.

    Then, when you've got that done, make sure you set iTunes to synchronize contacts with something (Windows Contacts, Outlook, whatever) and tell it to merge the info, then you'll have a copy of the contacts in a standard format on your computer.

    Good luck!
    The preceding forum post has been brought to you by the letter "N" and the number 42.

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