3Gs (not jailbroken) unable to restore
Hope this is the correct forum. I'm helping a friend research this, but can only find folks with jailbreak problems in my searches (I've never had or seen this issue). This phone is NOT jailbroken.
A buddy of mine took his phone out of his pocket today, and it asked for a passcode. He never entered a passcode (doesn't even know how). Checking online, everyone says there's no "default" passcode. So we went to restore it and when connected to itunes in restore mode it says "device isn't eligible for requested build". He is still on 3.1.3, never upgraded to 4. Obviously no backups with Cydia or anything.
Any advice (he certainly doesn't want to pay Apple to unlock his phone that shouldn't be locked in the first place...)?
Thanks in advance for any help.