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Discuss My iPhone Wont Restore at the iPhone 3GS -; i get this message when i try to restore my iphone. The iPhone "iPhone'' could ...
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    Default My iPhone Wont Restore

    i get this message when i try to restore my iphone.

    The iPhone "iPhone'' could not be restored. An unknown error occured (13)

    please help

  2. #2
    Super Moderator Array Olethros's Avatar

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    Quote Originally Posted by whateverkid View Post
    i get this message when i try to restore my iphone.

    The iPhone "iPhone'' could not be restored. An unknown error occured (13)
    iPhone restore log file please.. See - for details on how to locate and post your log file.

    An error code does not really help much. For example: Look at all the possible causes and solutions for an error 13:

    Error 13 and 14: These errors are typically resolved by performing one of more of the steps listed below:

    1. Perform USB isolation troubleshooting, including a different USB port directly on the computer.
    2. Put a USB 2.0 hub between the device and the computer.
    3. Try a different USB 30-pin dock connector cable.
    4. Eliminate third-party security software conflicts by following iTunes for Windows: Troubleshooting security software.
    5. There may be third-party software installed that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your Registry. If your default packet size is set incorrectly it can cause this error. Contact the manufacturer of the software that installed the packet size modification for assistance.
    6. Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
    7. Try to restore from another known-good computer and network.

    If you find an ASR error 1000 in the iPhone, iPad, or iPod updater log file, that is an error decompressing and transferring the IPSW file that is downloaded during the restore. This error is frequently caused by third-party security software interference, a poor quality Internet connection resulting in a bad IPSW download, or a conflict on the USB bus.
    Please read the stickies & search forum before posting!
    How to report an iTunes restore/update fail in a useful manner

    iPad 3G 64GB (4.3.3, Redsn0w) oldest SHSH 3.2.2
    iPhone 4 32GB (4.2.1, Redsn0w JB-monte) oldest SHSH 4.1
    iPhone 3GS 32GB (4.3.3; Pwnagetool) factory unlocked oldest SHSH 3.1
    iPhone 8GB (3.1.3; Pwnagetool) AT&T Locked - Unlocked with bootneuter

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