Originally Posted by STAYCOLD

# FULL iTunes restore Log (dont know how to get this info)

Did you read this link I posted?

http://www.hackint0sh.org/f137/130802.htm

It explains clearly how to locate and publish the restore log files

Originally Posted by duffrageous

How do you kill iTunes.exe, restart iTunes, and then restore again? All I see is a normal iTunes window. Do you have to wait another 10 minutes for your device to exit the spinning wheel and restart in recovery mode? My understanding is iTunes instantly detects recovery mode even though it's already at the Preparing to Restore part of the process.

I successfully updated my iPhone 3G from 4.0.2 to 4.2.1 today. Since the user I quoted above did not understand what I did to successfully restore/update the iPhone firmware/operating system (iOS), I decided to post screen shots while detailing the process for future readers. This post should be used in reference to my previous post on page 2 of this thread. The steps below should make the restore process easier to understand.

Steps without screen shots:

Step 1: Update iTunes to the latest version. I had to update iTunes so that it would be able to recognize the iPhone with iOS 4.2.1.

Step 2: Download iPhone firmware from the Internet (the version you want). I am not sure if this solution will work if you let Apple download the latest version from within iTunes, but I assume it will.

Step 3: Start restore process through iTunes. Either click restore for Apple's downloaded firmware (the latest) or hold shift + click on restore and select the firmware you want.

Steps with screen shots (click on screen shot to enlarge):

Step 4: Leave iTunes alone until the error message comes up. Do not click on "OK".



Step 5: Open Task Manager (ctrl + alt + delete). Go to the "Processes" tab and right click on iTunes.exe. Select "End Process."



Step 6: Click "Yes" on the Task Manager warning. iTunes closes. Restart iTunes by clicking on the icon (desktop/start menu).



Step 7: Once you get to the restore screen on iTunes, either click on restore or select the firmware you want (hold shift + click on restore).



Step 8: Click "Restore" when the message comes up.



Step 9: Let iTunes do the restore. I have provided some screen shots of the iTunes restore process.









Step 10: If your iPhone has restored/updated successfully, you will see this message: "Your iPhone has been restored to factory settings and is restarting."



Step 11: You can now jailbreak & unlock your iPhone.

That's all there is to it.

P.S. I couldn't show all the screen shots during the iTunes restore process because of the image limit on this forum.

So with this error you can't restore to a custom IPSW? My 3G was at 4.1 and with the 6.15 baseband, so I can only restore to custom IPSWs. I am stuck in restore mode, with the connect to itunes screen, and I can't figure out how to get around it. Anyone have thoughts? I've done a lot of searching, but either I've missed it or people with this problem just through the phone out of a moving car like I want to do....

Pwnagetool 4.1.3 custom IPSW and pwned dfu mode will fix this for you.

well i can help u out after u click restore u iphone switches off hold the start button and turn it on and ur pc or mac will indicate with a voice then ur restoring will begin and follow the onscrean instructions

Originally Posted by Toaster

This particular iPhone has NEVER had 2.2.1 on it, It is a 2.2 White iPhone 3G, It worked, was unlocked with Yellowsn0w, working fine.

I restarted it, and it hung on the apple boot logo........... I've reset it (power+home)... I can pretty much get it to go to the itunes cable (trouble) screen or hang on the apple boot logo...But I can't get it to come to a springboard.

I've tried several versions of iTunes, different ipsw (not 2.2.1 because I need it to be unlockable). *** Please understand: Every PC I've tried will restore OTHER iphones... I know this because I've worked on many (hundreds probably), but this iphone will NOT RESTORE ***

I'll rewrite and repeat what I've said before.

This iPhone is currently at 2.2, and unlocked with YS.. It has 02.28 baseband, firmware 2.2. For some reason it will either hang on apple boot screen, or will go to itunes cable restore screen. It will NOT boot fully into a springboard (icons) mode.

I've put the phone in DFU mode, holding power+home for 10 seconds, releasing power and holding home button. iTunes see's iPhone in DFU mode (screen blank/off on iPhone so it is in DFU mode). I shift click restore, select a FACTORY APPLE DOWNLOADED 2.2 ipsw, then iTunes starts it thing... Extracting ipsw file, puts iPhone in recovery mode, I get the silver apple with spinning wheel under it.... iTunes saying preparing iphone contact for restore --- and the iphone still shows apple and spinning wheel... After several minutes itunes shows ERROR 1604 (every time 1604, never any other error - ALWAYS 1604) and iPhone hangs on apple logo with spinning wheel... After several MORE minutes the iphone will restart and go to trouble itunes cable screen if I leave it alone, or I can reset (home+power) and get it to go to trouble itunes cable screen.

If I load quickpwn, and it tells me to reset by holding home+power for 15 seconds, then press power for 2 seconds, I can get it to hang on apple boot screen... but again, never get's to a springboard.

I've tried 4 different PC's (3 winxp and 1 vista) - all with same result. I've uninstalled itunes, re-installed itunes.. I even tried on a FRESH INSTALL OF WINXP and then a fresh install on iTunes! SAME RESULT. That was on a completely FRESH winxp install that had never seen an iPhone before - and I got the exact same result -- ERROR 1604.

Like I said, I've done TONS of iPhone's... Never had this error before. I have no clue what the deal is, I don't what to do or try anymore. THIS PHONE IS LITTERALLY JUST SITTING ON MY DESK AS A PAPER WEIGHT!

--- If you can help with advice -- PLEASE LET ME KNOW!!!!

EDIT: I'm not bragging about the quantity of iphones I've worked on, just making it clear I've done this procedure many many times without error, on the same pc's, OS, iTunes and IPSW file's... The issue is with this particular iphone - and not the procedure used or files being used. I've also tried ipsw for 2.0 and 2.1... All apple downloaded and 100% unmodified!

This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:

Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.

If he hasn't sorted it after 2 years...