T-Mobile refused me services because of iPhone!
Just got off the phone with t-mobile and they refused to upgrade me to their Total Internet plan because I am using an iPhone. I never thought in a million years that they could deny me service.
They first denied me because I am on a Smart Access (horrid credit) plan. She looked into it and removed that restriction because I had been with them for so long with no default in payment.
Then she came back on the line and said that her supervisor would not approve my upgrade because I was using an unsupported phone. I asked "you have the EDGE network, right?" She replied "yes." I told her that I know these phones to be compatible with that network and she still refused.
Good thing that I have a good friend that has worked for t-mobile for the last 7 years. I know it was not the poor girls fault, but this is a load of shit. You can't refuse a customer services. Talk about backward business.
END OF RANT/