I'm facing a problem. I have an jailbroken/unlocked 8gb week48 iPhone, almost fully working with Telcel (mx). Calls in/out, WiFi, SMS, iPod video functions, bluetooth, you name it; but NO EDGE connection.

In Mexico, using pre-paid plans, there is no EDGE available. Edge is only for contract-customers. So I just signed a 12-month contract to use this kind of connection.

Of course, I used the seach tool to find a possible answer to this matter, but no luck.

I unlocked this iPhone trying the different options available: ziphone (2.3 - 2.5c), iPlus 2.0, and still no luck. I tried upgrading the BL to 4.6, and no EDGE. I have the values for APN, Username and Password, provided by TELCEL (carrier in Mexico), and the errors I receive when trying to connect are "Could not activate EDGE: PDP authentication failure" or "could not activate EDGE: you are not subscribed to EDGE".

I took my iPhone to Telcel's tech support, and they said everything's fine with the values they gave me. They also told me that could be an error caused by the unlocking method (that's why i used 2 different methods).

I have a friend and she has an 8gb iphone (I dunno what kind of unlocking was used on her phone and she does not know), and her iPhone's EDGE works just fine. I noted something when she syncs: in the bar that shows the space available in her iPhone, under "OTHERS" there is a 300mb space used. This is the only difference between hers and mine.

I'm gonna try my SIMcard in another iPhone, just to be sure that is not a physical problem.

Anyway, I need help.

Thank you in advance =)


** ** ** ** ** U P D A T E ** ** ** ** ** (mar 26 2008)

Today I went with my friend Lucy (she is the owner of the working EDGE iPhone), and I inserted her sim in my iPhone (behold, dirty minds !!)... EDGE WAS WORKING IN MY PHONE !! =) , so I went to Telcel customer service center, and (of course) they said that the problem was in the phone, not in my carrier... anyway, I asked them to assign me another SIM... but it's still with the same error...

Maybe I will give up, for its kind of frustrating to be in the hands of a bunch of dumbasses (I mean telcel).

** ** ** ** U P D A T E ** ** ** ** (mar 27 2008)

Bad News ! Telcel is NOT supporting iPhones (that's not news, I know), but there's a restraint order in Telcel's servers. So if you have an old contract (+2yrs), EDGE is going to work. But if you (as me) are a new customer... well...hope WiFi is enough for now.

A guy here suggested me to try Movistar...gonna give it a try, but movistar is not what I want in mobile networks.

Greetings and thank you for suggesting.

Creo que te está faltando la configuración

En Settings->Genera->Network->EDGE->
APN:internet.itelcel.com
USER: <blank>
PASSWD: <blank>

Originally Posted by ro2

Creo que te está faltando la configuración

En Settings->Genera->Network->EDGE->
APN:internet.itelcel.com
USER: <blank>
PASSWD: <blank>

No me falta. En user es: webgprs, y el pass es webgprs2002, con esos datos del APN. De cualquier manera, intenté quitarle los datos en user y pass, y sigue con el mismo error de PDP.

Gracias de todas maneras.

-*-*-

This fellow says that I could be missing configuration data in the EDGE config. I'm telling him that I entered correctly the data required (even tried removing data from user and pass), and got the same error. Thanks anyway.

I recommend restoring, not updating.
Restore to 1.1.4, activate. It should be all.

If you got troubles, send me a PM.

I have tho change my Sim card . to be able to use EDGE with TELCEL ... maybe you should try that buy a New Sim Card and let us know the results

saludos

tu chip es de plan ? recuerda que si no es de plan no se activa el internet, tienes que llamar a servicio al cliente para que te lo activen en una ficha amigo...

por cierto.. deja en blanco el campo de usuario y contraseña, no son necesarios, es mejor no ponerles nada...

Tal vez sea un comentario insignificante pero no esta de mas. debes apagar la señal wi fi para activar el edge

Probably not a big deal but anyway here's my comment, wifi settings must be turned off in order to have edge signal working..

Originally Posted by h4ck3r

tu chip es de plan ? recuerda que si no es de plan no se activa el internet, tienes que llamar a servicio al cliente para que te lo activen en una ficha amigo...

por cierto.. deja en blanco el campo de usuario y contraseña, no son necesarios, es mejor no ponerles nada...

No tienes que llamar a NADIE para que funcione pero el costo es altísimo. (un huevo)

10 Ctvs. por megabite!

Realmente lo que ha estado sucediendo con Telcel, es que no tenian bien aplicadas las restricciones para la navegacion al principio del servicio... asi que algun tiempo despues, cuando aplicaron las restricciones, algunos usuarios quedaron abiertos y otros no... es hasta ahora que se ha vuelto popular que se han visto en la necesidad de solicitar que el cliente active su servicio mediante una llamada.

En mi caso, tengo la navegacion abierta y sin cargo (un contrato algo viejo... :p )

What is really happening with Telcel is, they didn't have correct settings for restrictions to the data connections when they start offering the service... so, sometime latter, they apply some restrictions; some users was left behind with an open service and some other not... now that the service has become popular, they ask for users to call the call center to activate the service.

In my case, I have an open connection and no charges (very old contract... :p )

Originally Posted by petezoom

I have tho change my Sim card . to be able to use EDGE with TELCEL ... maybe you should try that buy a New Sim Card and let us know the results

saludos

There was some incompatibilities with the old SIM cards Telcel was using sometime ago, but if he sing a new contract, I supose he has a new version SIM now

Originally Posted by athos

No tienes que llamar a NADIE para que funcione pero el costo es altísimo. (un huevo)

10 Ctvs. por megabite!

Son 0.12 centavos por Kb... no por Mb... pero si, es algo caro...

you signed a contract without verifying first? you are not very smart are you.

Why would you want EDGE in mexico? cost would triple your bill. Its probably same as here in Colombia.