Discuss The iphone could not be restored. An unknown error occured (1002) at the Hardware - Hackint0sh.org; My iPhone is dead!
I was using it as modem and started to become very ...
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The iphone could not be restored. An unknown error occured (1002)
My iPhone is dead!
I was using it as modem and started to become very hot, then it lost the network, then dead.
I did a reset pressing home botton and on/off switch together, it reset and then it asked to be connected to iTunes for a restore.
It started the restore but at the very end an error message appeared:
The iphone could not be restored. An unknown error occured (1002)
I'm out of warranty for few months and need to spend 250 buscks to send it to apple for repair.
but a friend suggested me to check online if i could find an hack to save my phone.
Is there anyone who can help??? Thanks!!!!
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Super Moderator
Array

Originally Posted by
active_ingredient
My iPhone is dead!
I was using it as modem and started to become very hot, then it lost the network, then dead.
I did a reset pressing home botton and on/off switch together, it reset and then it asked to be connected to iTunes for a restore.
It started the restore but at the very end an error message appeared:
The iphone could not be restored. An unknown error occured (1002)
I'm out of warranty for few months and need to spend 250 buscks to send it to apple for repair.
but a friend suggested me to check online if i could find an hack to save my phone.
Is there anyone who can help??? Thanks!!!!
http://www.hackint0sh.org/f137/130802.htm
Please read the stickies & search forum before posting!
How to report an iTunes restore/update fail in a useful manner
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iPad 3G 64GB (4.3.3, Redsn0w) oldest SHSH 3.2.2
iPhone 4 32GB (4.2.1, Redsn0w JB-monte) oldest SHSH 4.1
iPhone 3GS 32GB (4.3.3; Pwnagetool) factory unlocked oldest SHSH 3.1
iPhone 8GB (3.1.3; Pwnagetool) AT&T Locked - Unlocked with bootneuter
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Did we solve your problem? Got a dollar or two spare ?
Donate!
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Ohhh... ok! Thanks! Will collect all the data and post again! Thank you!!!
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Ok, so, the exact report of what happened, what I was doing with my iPhone when it died it is reported below in my previous message.
What I need to add is the extra informations which is here:
iTunes version: 10.1.1
iPhone model: 3GS
iPhone OS: 4.2
Platform: OSX 10.6.6
iTunes restore Log: http://pastebin.com/k3KBFAE8
Last edited by active_ingredient; 01-22-2011 at 03:06 PM.
Reason: wrong link
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Super Moderator
Array
mobile.me is not a paste site.
Personally I answer a lot of these questions from my iPhone or iPad - when people post restore logs on a site that requires me to download the log file before I can view it - well I usually spend my time helping someone who can follow the instructions and published their log using pastebin or pastie.
Please read the stickies & search forum before posting!
How to report an iTunes restore/update fail in a useful manner
-
iPad 3G 64GB (4.3.3, Redsn0w) oldest SHSH 3.2.2
iPhone 4 32GB (4.2.1, Redsn0w JB-monte) oldest SHSH 4.1
iPhone 3GS 32GB (4.3.3; Pwnagetool) factory unlocked oldest SHSH 3.1
iPhone 8GB (3.1.3; Pwnagetool) AT&T Locked - Unlocked with bootneuter
-
Did we solve your problem? Got a dollar or two spare ?
Donate!
-

Originally Posted by
Olethros
mobile.me is not a paste site.
Personally I answer a lot of these questions from my iPhone or iPad - when people post restore logs on a site that requires me to download the log file before I can view it - well I usually spend my time helping someone who can follow the instructions and published their log using pastebin or pastie.
I apologize! I thought was ok but now I understand, thanks! I've corrected the link, now it is to a pastebin as suggested.
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Super Moderator
Array
Your baseband is toast. There is no software fix for this.
If you have SHSH for iOS 4.1 you can restore with custom IPSW that disables baseband update and includes hacktivation. That will get you a glorified iPod touch.
Please read the stickies & search forum before posting!
How to report an iTunes restore/update fail in a useful manner
-
iPad 3G 64GB (4.3.3, Redsn0w) oldest SHSH 3.2.2
iPhone 4 32GB (4.2.1, Redsn0w JB-monte) oldest SHSH 4.1
iPhone 3GS 32GB (4.3.3; Pwnagetool) factory unlocked oldest SHSH 3.1
iPhone 8GB (3.1.3; Pwnagetool) AT&T Locked - Unlocked with bootneuter
-
Did we solve your problem? Got a dollar or two spare ?
Donate!
-

Originally Posted by
Olethros
Your baseband is toast. There is no software fix for this.
If you have SHSH for iOS 4.1 you can restore with custom IPSW that disables baseband update and includes hacktivation. That will get you a glorified iPod touch.
What is baseband? So from your words I understand my iPhone is dead, not way of recovering it! 
That sucks.. a lot... only 1 year old (a bit more actually) and out of warrandy for few months only. :'(
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Originally Posted by
Olethros
Your baseband is toast. There is no software fix for this.
If you have SHSH for iOS 4.1 you can restore with custom IPSW that disables baseband update and includes hacktivation. That will get you a glorified iPod touch.
What is baseband? So from your words I understand my iPhone is dead, not way of recovering it! 
That sucks.. a lot... only 1 year old (a bit more actually) and out of warrandy for few months only. :'(
Do you think that was the thetering mode that made the iPhone very hot the cause of this problem?
Thank you so much!
P.S.
Btw, what is SHSH and where can I find it?
Last edited by active_ingredient; 01-23-2011 at 03:10 AM.
Reason: forgot one thing
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Super Moderator
Array
I explain how to find out what SHSH you have saved in nearly every second post I make here at hackint0sh. (Answer: use TinyUmbrella to check, as you have no idea about SHSH then you probably don't have a 4.1 SHSH). It is the single most important thing an iOS device owner can do - save their SHSH.
SHSH - The iPhone Wiki
The Firmware Umbrella - TinyUmbrella
Baseband is the code that controls your phone's radio functions - 3G data, making calls, SMS etc. It's stored on a chip called the NOR, in a special section that is reserved for the baseband processor. There is also some very specific encrypted information written to this same area that is unique to each phone and if damaged this information can not be repaired/replaced.
If it is *just* the baseband that is corrupted. Then it might be possible that a skilled hardware engineer could remove your NOR chip and reflash a baseband bootloader that allows downgrade/reflash of baseband. However it's likely that your NOR chip has become heat damaged and that this hardware procedure won't help (removing the NOR chip can also cause more heat damage if the hardware engineer is not skilled enough).
Please read the stickies & search forum before posting!
How to report an iTunes restore/update fail in a useful manner
-
iPad 3G 64GB (4.3.3, Redsn0w) oldest SHSH 3.2.2
iPhone 4 32GB (4.2.1, Redsn0w JB-monte) oldest SHSH 4.1
iPhone 3GS 32GB (4.3.3; Pwnagetool) factory unlocked oldest SHSH 3.1
iPhone 8GB (3.1.3; Pwnagetool) AT&T Locked - Unlocked with bootneuter
-
Did we solve your problem? Got a dollar or two spare ?
Donate!
-
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