Page 1 of 2 12 LastLast
Results 1 to 10 of 16
Discuss The iphone could not be restored. An unknown error occured (1002) at the Hardware - Hackint0sh.org; My iPhone is dead! I was using it as modem and started to become very ...
  1. #1
    Newbie Array

    Join Date
    Jan 2011
    Posts
    8
    Post Thanks / Like
    Downloads
    0
    Uploads
    0
    Rep Power
    0

    Default The iphone could not be restored. An unknown error occured (1002)

    My iPhone is dead!
    I was using it as modem and started to become very hot, then it lost the network, then dead.
    I did a reset pressing home botton and on/off switch together, it reset and then it asked to be connected to iTunes for a restore.
    It started the restore but at the very end an error message appeared:
    The iphone could not be restored. An unknown error occured (1002)
    I'm out of warranty for few months and need to spend 250 buscks to send it to apple for repair.
    but a friend suggested me to check online if i could find an hack to save my phone.
    Is there anyone who can help??? Thanks!!!!



  2. #2
    Super Moderator Array Olethros's Avatar

    Join Date
    Sep 2007
    Location
    Norway
    Posts
    8,360
    Post Thanks / Like
    Downloads
    0
    Uploads
    0
    Rep Power
    439

    Default

    Quote Originally Posted by active_ingredient View Post
    My iPhone is dead!
    I was using it as modem and started to become very hot, then it lost the network, then dead.
    I did a reset pressing home botton and on/off switch together, it reset and then it asked to be connected to iTunes for a restore.
    It started the restore but at the very end an error message appeared:
    The iphone could not be restored. An unknown error occured (1002)
    I'm out of warranty for few months and need to spend 250 buscks to send it to apple for repair.
    but a friend suggested me to check online if i could find an hack to save my phone.
    Is there anyone who can help??? Thanks!!!!
    http://www.hackint0sh.org/f137/130802.htm
    Please read the stickies & search forum before posting!
    How to report an iTunes restore/update fail in a useful manner
    -

    iPad 3G 64GB (4.3.3, Redsn0w) oldest SHSH 3.2.2
    iPhone 4 32GB (4.2.1, Redsn0w JB-monte) oldest SHSH 4.1
    iPhone 3GS 32GB (4.3.3; Pwnagetool) factory unlocked oldest SHSH 3.1
    iPhone 8GB (3.1.3; Pwnagetool) AT&T Locked - Unlocked with bootneuter

    -
    Did we solve your problem? Got a dollar or two spare ? Donate!

  3. #3
    Newbie Array

    Join Date
    Jan 2011
    Posts
    8
    Post Thanks / Like
    Downloads
    0
    Uploads
    0
    Rep Power
    0

    Default

    Ohhh... ok! Thanks! Will collect all the data and post again! Thank you!!!

  4. #4
    Newbie Array

    Join Date
    Jan 2011
    Posts
    8
    Post Thanks / Like
    Downloads
    0
    Uploads
    0
    Rep Power
    0

    Default

    Ok, so, the exact report of what happened, what I was doing with my iPhone when it died it is reported below in my previous message.

    What I need to add is the extra informations which is here:

    iTunes version: 10.1.1
    iPhone model: 3GS
    iPhone OS: 4.2
    Platform: OSX 10.6.6
    iTunes restore Log: http://pastebin.com/k3KBFAE8
    Last edited by active_ingredient; 01-22-2011 at 02:06 PM. Reason: wrong link

  5. #5
    Super Moderator Array Olethros's Avatar

    Join Date
    Sep 2007
    Location
    Norway
    Posts
    8,360
    Post Thanks / Like
    Downloads
    0
    Uploads
    0
    Rep Power
    439

    Default

    mobile.me is not a paste site.

    Personally I answer a lot of these questions from my iPhone or iPad - when people post restore logs on a site that requires me to download the log file before I can view it - well I usually spend my time helping someone who can follow the instructions and published their log using pastebin or pastie.
    Please read the stickies & search forum before posting!
    How to report an iTunes restore/update fail in a useful manner
    -

    iPad 3G 64GB (4.3.3, Redsn0w) oldest SHSH 3.2.2
    iPhone 4 32GB (4.2.1, Redsn0w JB-monte) oldest SHSH 4.1
    iPhone 3GS 32GB (4.3.3; Pwnagetool) factory unlocked oldest SHSH 3.1
    iPhone 8GB (3.1.3; Pwnagetool) AT&T Locked - Unlocked with bootneuter

    -
    Did we solve your problem? Got a dollar or two spare ? Donate!


  6. #6
    Newbie Array

    Join Date
    Jan 2011
    Posts
    8
    Post Thanks / Like
    Downloads
    0
    Uploads
    0
    Rep Power
    0

    Default

    Quote Originally Posted by Olethros View Post
    mobile.me is not a paste site.

    Personally I answer a lot of these questions from my iPhone or iPad - when people post restore logs on a site that requires me to download the log file before I can view it - well I usually spend my time helping someone who can follow the instructions and published their log using pastebin or pastie.
    I apologize! I thought was ok but now I understand, thanks! I've corrected the link, now it is to a pastebin as suggested.

  7. #7
    Super Moderator Array Olethros's Avatar

    Join Date
    Sep 2007
    Location
    Norway
    Posts
    8,360
    Post Thanks / Like
    Downloads
    0
    Uploads
    0
    Rep Power
    439

    Default

    Your baseband is toast. There is no software fix for this.

    If you have SHSH for iOS 4.1 you can restore with custom IPSW that disables baseband update and includes hacktivation. That will get you a glorified iPod touch.
    Please read the stickies & search forum before posting!
    How to report an iTunes restore/update fail in a useful manner
    -

    iPad 3G 64GB (4.3.3, Redsn0w) oldest SHSH 3.2.2
    iPhone 4 32GB (4.2.1, Redsn0w JB-monte) oldest SHSH 4.1
    iPhone 3GS 32GB (4.3.3; Pwnagetool) factory unlocked oldest SHSH 3.1
    iPhone 8GB (3.1.3; Pwnagetool) AT&T Locked - Unlocked with bootneuter

    -
    Did we solve your problem? Got a dollar or two spare ? Donate!

  8. #8
    Newbie Array

    Join Date
    Jan 2011
    Posts
    8
    Post Thanks / Like
    Downloads
    0
    Uploads
    0
    Rep Power
    0

    Default

    Quote Originally Posted by Olethros View Post
    Your baseband is toast. There is no software fix for this.

    If you have SHSH for iOS 4.1 you can restore with custom IPSW that disables baseband update and includes hacktivation. That will get you a glorified iPod touch.
    What is baseband? So from your words I understand my iPhone is dead, not way of recovering it!
    That sucks.. a lot... only 1 year old (a bit more actually) and out of warrandy for few months only. :'(

  9. #9
    Newbie Array

    Join Date
    Jan 2011
    Posts
    8
    Post Thanks / Like
    Downloads
    0
    Uploads
    0
    Rep Power
    0

    Default

    Quote Originally Posted by Olethros View Post
    Your baseband is toast. There is no software fix for this.

    If you have SHSH for iOS 4.1 you can restore with custom IPSW that disables baseband update and includes hacktivation. That will get you a glorified iPod touch.
    What is baseband? So from your words I understand my iPhone is dead, not way of recovering it!
    That sucks.. a lot... only 1 year old (a bit more actually) and out of warrandy for few months only. :'(
    Do you think that was the thetering mode that made the iPhone very hot the cause of this problem?
    Thank you so much!
    P.S.
    Btw, what is SHSH and where can I find it?
    Last edited by active_ingredient; 01-23-2011 at 02:10 AM. Reason: forgot one thing

  10. #10
    Super Moderator Array Olethros's Avatar

    Join Date
    Sep 2007
    Location
    Norway
    Posts
    8,360
    Post Thanks / Like
    Downloads
    0
    Uploads
    0
    Rep Power
    439

    Default

    I explain how to find out what SHSH you have saved in nearly every second post I make here at hackint0sh. (Answer: use TinyUmbrella to check, as you have no idea about SHSH then you probably don't have a 4.1 SHSH). It is the single most important thing an iOS device owner can do - save their SHSH.

    SHSH - The iPhone Wiki
    The Firmware Umbrella - TinyUmbrella

    Baseband is the code that controls your phone's radio functions - 3G data, making calls, SMS etc. It's stored on a chip called the NOR, in a special section that is reserved for the baseband processor. There is also some very specific encrypted information written to this same area that is unique to each phone and if damaged this information can not be repaired/replaced.

    If it is *just* the baseband that is corrupted. Then it might be possible that a skilled hardware engineer could remove your NOR chip and reflash a baseband bootloader that allows downgrade/reflash of baseband. However it's likely that your NOR chip has become heat damaged and that this hardware procedure won't help (removing the NOR chip can also cause more heat damage if the hardware engineer is not skilled enough).
    Please read the stickies & search forum before posting!
    How to report an iTunes restore/update fail in a useful manner
    -

    iPad 3G 64GB (4.3.3, Redsn0w) oldest SHSH 3.2.2
    iPhone 4 32GB (4.2.1, Redsn0w JB-monte) oldest SHSH 4.1
    iPhone 3GS 32GB (4.3.3; Pwnagetool) factory unlocked oldest SHSH 3.1
    iPhone 8GB (3.1.3; Pwnagetool) AT&T Locked - Unlocked with bootneuter

    -
    Did we solve your problem? Got a dollar or two spare ? Donate!


 

 
Page 1 of 2 12 LastLast

Similar Threads

  1. Replies: 3
    Last Post: 02-06-2012, 09:17 AM
  2. Replies: 3
    Last Post: 06-24-2009, 03:04 AM
  3. Replies: 6
    Last Post: 12-06-2008, 06:00 AM
  4. Replies: 3
    Last Post: 09-18-2007, 05:48 AM
  5. Replies: 3
    Last Post: 09-08-2007, 06:49 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Powered by vBulletin®
Copyright © 2014 vBulletin Solutions, Inc. All rights reserved.
Search Engine Friendly URLs by vBSEO
(c) 2006-2012 Hackint0sh.org
All times are GMT +2. The time now is 06:03 AM.
twitter, follow us!