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Discuss [Warranty Service] Interesting Discovery at the General - Hackint0sh.org; There has been a lot of talk and speculation lately about the warranty status of ...
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    Default [Warranty Service] Interesting Discovery

    There has been a lot of talk and speculation lately about the warranty status of certain iPhones (unlocked, jailbreaked, etc.). What really interested me is people saying they were denied service because they were not "Activated" with AT&T (or any other official carrier in other countries). I have always been of the belief that this is WRONG as nowhere is it clearly stated when purchasing the phone, that failure to activate voids the warranty. I think I have finally found confirmation of this.

    If you go to the following link and enter your serial #, you will find a statement that says "Please note that warranty service is NOT dependent on activating your iPhone.".

    https://selfsolve.apple.com/GetWarranty.do

    Anyone that is having trouble getting service may want to print that page out and show it to the staff at the Apple Store.

    Apple's warranty policy is quite clear about excluding service to phones that have been modified in any way so anyone wanting service would be smart to restore to factory condition prior to requesting service.

    Good luck...



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    Quote Originally Posted by smacman View Post
    There has been a lot of talk and speculation lately about the warranty status of certain iPhones (unlocked, jailbreaked, etc.). What really interested me is people saying they were denied service because they were not "Activated" with AT&T (or any other official carrier in other countries). I have always been of the belief that this is WRONG as nowhere is it clearly stated when purchasing the phone, that failure to activate voids the warranty. I think I have finally found confirmation of this.

    If you go to the following link and enter your serial #, you will find a statement that says "Please note that warranty service is NOT dependent on activating your iPhone.".

    https://selfsolve.apple.com/GetWarranty.do

    Anyone that is having trouble getting service may want to print that page out and show it to the staff at the Apple Store.

    Apple's warranty policy is quite clear about excluding service to phones that have been modified in any way so anyone wanting service would be smart to restore to factory condition prior to requesting service.

    Good luck...

    i looked on that page and i cant find where it says that

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    Quote Originally Posted by ujustwonacruz View Post
    i looked on that page and i cant find where it says that
    Enter in your serial number and country of purchase. This is what it shows for mine:

    Warranty information about your iPhone

    Our records indicate this product has not been activated. Learn how to activate your iPhone. Please note that warranty service is not dependent on activating your iPhone. For more information, please contact us.

    If you believe that this information is inaccurate, learn how to update your coverage status. Please put your sales receipt in a safe place. You will need it for warranty validation.

    Visit the iPhone support page.

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    nice find, i just hope i never have a problem with my iphone
    OTB 1.1.2 iPhone
    Firmware 1.1.4
    Activated/Jailbroken/Unlocked
    Calls In/Out: Yes/Yes
    SMS In/Out: Yes/Yes
    WiFi/Edge: Yes/No
    Carrier: T-mobile A

    Youtube working...everything working yay

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    This is very helpful! It clearly says you have warranty service if you're not activated. It also makes clear in what countries you have warranty service: the non-iPhone countries are excluded (probably because no service has been organized there). People who imported to one of those countries have to go to a country with support -- but that's an option and it's better than having no options.

    This makes it essential that we warn against downgrading to bootloader 3.9 original. That can really be the one thing that voids a warranty.
    iPhone 3GS / 3.1.2 JB (PwnageTool) / 04.26.08 carrier-locked, Carrier Logo Fixer / Cydia / 1000 posts on Hackint0sh

    Installing Cydia programs on a phone that has no internet connection: read this.

    Editing binary .plist, .strings, .nib and .xib files:
    * on your computer: Windows tool / conversion website.
    * on your iPhone: convert those files in a terminal with plutil (installed with Erica Utilities) or edit them with iFile (Cydia links).


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    damn my warranty ends in october. if i need a new phone, ill remember this

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    Interesting, I entered Canada for the country and my iPhone serial. I get the same message that everyone else has been getting.

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    that has been there for a long long time and has been mentioned many times before.
    But if you take it to a store they say that you hacked the iPhone and that is the reason they deny warranty. Therefore it is always recommended that you do a complete restore before going to them.

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    Anyone can help me to get a copy of it? cos I can't load that page due to system issue.
    PDF or word are both fine.
    Thank you.

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    Quote Originally Posted by razor View Post
    that has been there for a long long time and has been mentioned many times before.
    But if you take it to a store they say that you hacked the iPhone and that is the reason they deny warranty. Therefore it is always recommended that you do a complete restore before going to them.
    well, if people have common sense, they would do a full restore before they got their phone serviced


 

 
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