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Discuss [Warranty] Hacked iPhone, Apple Store support ? at the General - Hackint0sh.org; OK, I bought a iPhone in late feb, i use my iPhone with t-mobile. But ...
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    Exclamation [Warranty] Hacked iPhone, Apple Store support ?

    OK, I bought a iPhone in late feb, i use my iPhone with t-mobile. But recently my iPhones screen has developed a 'brown spot' in the upper right hand corner of the screen. This is not on the screen that you touch, but the actual screen underneath.
    And i believe my iPhone is still covered under manufacturer warrenty.

    And i have been told to go the my nearest apple store, go to the genius bar and have them take a look at it to see if they will repair it for me or replace it.

    But im scared because i do not use it with At&t and im afraid they will use that as an excuse NOT to replace/repair my iPhone. And i have taken PERFECT care of my iPhone since i have gotten it, and i do not want to loose out on the ability to have it replaced because i prefer to use it with t-mobile.

    So what can i do? should i borrow a friends At&T simcard and slip it in there, or should i just show up with it freshly restored with my sim card removed?



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    Default damn me too

    i am haveing the same problem with that discoloration in the top right hand side of my screen too, plus my headphone jack gets dirty and i loose all sound till i blow in the port, this cant be normal so tommorrow i am gonna take my phone with my moms att sim card in to see if i can exchange it

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    Default do this

    dude i figured you would want to know this, i did like 5 dfu restores through itunes and it would restore the phone to the regular settings but there was one problem when i popped the tmobile sim in it woulod still work, even on the tri language screen and emergency dialing i was still able to use my sim, thats not good, so i went to ziphone and through much deliberation i erased my baseband. all of a sudden the phone started screwing up real bad and crashing then freezing, the new update 1.1.4 firmware wont ALLOW you to downgrade back too 1.1.3, 1.1.2 or 1.1.1, so i downloaded the 1.1.3 that i found on this site since that was what mines was otb and it succesfully restored with no baseband and no record of hacking so now the phone is as i bought it and it doesnt recognize the tmobile sim and i am gonna put it in dfu mode then take it to the apple store in the morning and tell them i recieved the phone from a relative in arizona for a graduation gift, i activated the phone through my moms att account, i will ask for an exchange because the phone isnt working properly and theres is burn in in the screen which had to occur overnight while syncing, after that i will call att and tell them to cancel my mothers iphone service aqnd switch back to her regular plan, im quite sure it will work being the phone is fresh like it was when it was bought, oh you can also go to apple support register your phone and enter the serial number to check your warranty, you dont have to be an att customer or have an account to do this either but apple will check to see if your phone is registered so it is wise to do it. good luck bro

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    Quote Originally Posted by dmac2000ws View Post
    dude i figured you would want to know this, i did like 5 dfu restores through itunes and it would restore the phone to the regular settings but there was one problem when i popped the tmobile sim in it woulod still work, even on the tri language screen and emergency dialing i was still able to use my sim, thats not good, so i went to ziphone and through much deliberation i erased my baseband. all of a sudden the phone started screwing up real bad and crashing then freezing, the new update 1.1.4 firmware wont ALLOW you to downgrade back too 1.1.3, 1.1.2 or 1.1.1, so i downloaded the 1.1.3 that i found on this site since that was what mines was otb and it succesfully restored with no baseband and no record of hacking so now the phone is as i bought it and it doesnt recognize the tmobile sim and i am gonna put it in dfu mode then take it to the apple store in the morning and tell them i recieved the phone from a relative in arizona for a graduation gift, i activated the phone through my moms att account, i will ask for an exchange because the phone isnt working properly and theres is burn in in the screen which had to occur overnight while syncing, after that i will call att and tell them to cancel my mothers iphone service aqnd switch back to her regular plan, im quite sure it will work being the phone is fresh like it was when it was bought, oh you can also go to apple support register your phone and enter the serial number to check your warranty, you dont have to be an att customer or have an account to do this either but apple will check to see if your phone is registered so it is wise to do it. good luck bro
    That sounds like a ridiculous pain in the ass and WAY too much work.

    I would simply restore it and pop in your friends AT&T sim. It isn't like they are going to test out sim cards before replacing your iPhone. In fact, when I claimed the warranty on my iPhone, I gave them the bad one, they removed my sim card, and didn't even put the new sim back in the old phone.

    RESTORE RESTORE RESTORE then replace.

    Just don't let them activate your new iPhone at the Apple Store. Tell them that you're in a hurry or something and will activate it yourself at home when they ask if you want them to activate it.
    Last edited by rockstars; 05-31-2008 at 05:09 PM. Reason: added comments

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    Default

    But im scared because i do not use it with At&t and im afraid they will use that as an excuse NOT to replace/repair my iPhone. And i have taken PERFECT care of my iPhone since i have gotten it, and i do not want to loose out on the ability to have it replaced because i prefer to use it with t-mobile.
    irrelevant, if they refuse then say you are rejecting it under the Sale Of Goods Act as it is faulty. SOGA cannot be voided or refused.


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    Talking may have been a pain in da ass but it worked

    dude i did exactly what i told you i was gonna do and when i took my phone in to be exchanged exactly as i thought they checked everything oh and just to let you know the phone partitions info that is saved whether you wipe the phone or not and it saves the haqcked info even if the phone appears to be locked and new. so to the guy who said just do this and that let me say apple have replaced enough hacked iphones to where they are on to the hacked phone messing up aqnd getting a new replacement scam, anything that goes wrong with the phone whether their fault or not they will blame on altering and modifying the iphone and they dont have exchange it, they will check to see if the phone is activated and registered with ATT and no popping in a ATT sim wont work becaue the sim has to be programmed to the phone, like i said i used my moms account thank god i did too it would have been embarrasing for them to tell me no exchange, so dude no matter what anyone on here tells you there is no rushing them, no sweet talking them, and definately no half ass bs'ing your way into a new phone thats why they keep updating the firmware to combat the hacking so i hope that tad of info helped but as for me i have a brand new iphone not refubished or fixed but brand new 1.1.4 otb thaqnks to a little due dilligence, oh i then called att and told them to take the data and iphone package off her account and wholla, im good

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    Seriously, where do you guys get your information from?

    Apple CAN and WILL refuse you warrenty if you do not have a legit activated phone. No ifs ands or buts. You agree to this when you buy the phone.

    You're given a two week period from when you bought the phone where activation does not matter, after these two weeks you are out of luck.

    I fail to see why people like myself (who have a legit iphone plan) should have to cover all you cheapskates who refuse to get said plan. If you want warranty, get an iphone plan.
    Last edited by xscott; 06-02-2008 at 01:10 AM.

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    Quote Originally Posted by xscott View Post
    You agree to this when you buy the phone.
    Wrong. Read the Moss-Magnuson Act.

    A nice overview thanks to the FTC is here: http://www.ftc.gov/bcp/conline/pubs/...#Magnuson-Moss

    On key point is Tie in provisions - Prohibits requiring the purchase of another good or service for warranty coverage. - As in they can't not provide you coverage just because you didn't purchase AT&T service.

    Second (and more important) is that in order not to honour their warranty they would have to be able to prove that your actions caused the problem. In the case of things like screens going out or plugs not working they'd have a very hard time proving that.

    Ultimately the only thing they have going for them is that enough of us haven't been denied to justify a class action suit. There are numerous posts discussing this and even more if you google a bit. It's just a matter of having enough of a class to make it worth a plaintiff's attorney's time to pursue it. Since the act allows for recovery of reasonable fee's it will happen (more and more).

    I'd love to lead the charge but unfortunately my iphone (1.0.2OTBjumperhacked -> 1.1.4w4.6 iLiberty+BN) just doesn't want to stop working.

    Boing!

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    Quote Originally Posted by xscott View Post
    Seriously, where do you guys get your information from?

    Apple CAN and WILL refuse you warrenty if you do not have a legit activated phone. No ifs ands or buts. You agree to this when you buy the phone.

    You're given a two week period from when you bought the phone where activation does not matter, after these two weeks you are out of luck.

    I fail to see why people like myself (who have a legit iphone plan) should have to cover all you cheapskates who refuse to get said plan. If you want warranty, get an iphone plan.
    I completely agree with your post. Sure, you may get lucky and get it replaced but I really won't feel that bad if they don't replace it.

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    Quote Originally Posted by Boing View Post
    Wrong. Read the Moss-Magnuson Act.

    A nice overview thanks to the FTC is here: http://www.ftc.gov/bcp/conline/pubs/...#Magnuson-Moss

    On key point is Tie in provisions - Prohibits requiring the purchase of another good or service for warranty coverage. - As in they can't not provide you coverage just because you didn't purchase AT&T service.

    Second (and more important) is that in order not to honour their warranty they would have to be able to prove that your actions caused the problem. In the case of things like screens going out or plugs not working they'd have a very hard time proving that.

    Ultimately the only thing they have going for them is that enough of us haven't been denied to justify a class action suit. There are numerous posts discussing this and even more if you google a bit. It's just a matter of having enough of a class to make it worth a plaintiff's attorney's time to pursue it. Since the act allows for recovery of reasonable fee's it will happen (more and more).

    I'd love to lead the charge but unfortunately my iphone (1.0.2OTBjumperhacked -> 1.1.4w4.6 iLiberty+BN) just doesn't want to stop working.

    Boing!

    Nice response.

    Done your homework

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