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Discuss Problem activating UK iPhone at the General - Hackint0sh.org; I have a problem as follows - I am trying to migrate an O2 PAYG ...
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    Default Problem activating UK iPhone

    I have a problem as follows -

    I am trying to migrate an O2 PAYG SIM (because I picked it for its number) to my new UK iPhone. I already have an unlocked iPhone. My problem is that O2 are sending me a text message which is a PIN number to my existing iPhone with the PAYG SIM in it. The message is coming through as a little bubble instead of the message. I don't currently have access to another unlocked phone of any sort. The problem if I ring O2 is that they will blame me not receiving the message on me using a hacked iPhone. Any suggestions ?

    [Update]

    Told customer services the text was blank. After various escalation procedures they got someone to call me on my PAYG number (unbeknown to them they were calling an iPhone) and talk me through security (when did I last top up the card etc.). Then they gave me a 7 digit pin. This failed with the error message "O2 was unable to verify your identity". They have gone away to scratch their heads and suggest I try again in 2 hours.
    Last edited by Tonyd; 11-09-2007 at 10:30 PM.



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    It sounds complicated. Just call them and play it stupid don't tell them that you using the iPhone.

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    Quote Originally Posted by Tonyd View Post
    I have a problem as follows -

    I am trying to migrate an O2 PAYG SIM (because I picked it for its number) to my new UK iPhone. I already have an unlocked iPhone. My problem is that O2 are sending me a text message which is a PIN number to my existing iPhone with the PAYG SIM in it. The message is coming through as a little bubble instead of the message. I don't currently have access to another unlocked phone of any sort. The problem if I ring O2 is that they will blame me not receiving the message on me using a hacked iPhone. Any suggestions ?

    [Update]

    Told customer services the text was blank. After various escalation procedures they got someone to call me on my PAYG number (unbeknown to them they were calling an iPhone) and talk me through security (when did I last top up the card etc.). Then they gave me a 7 digit pin. This failed with the error message "O2 was unable to verify your identity". They have gone away to scratch their heads and suggest I try again in 2 hours.
    Just curious..what is the pin number for???

    to answer your problem try using asms it should work for you.

    they aren't (hopefully) scrathing there heads there are at times delays in the system reg. the pin/password/whatever

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    Don't fool yourself they know it's an iPhone...soon as it connects to their network they can tell...

    IMEI will tell them, and nothing you can do to "hide" the fact that it's an iPhone.

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    Quote Originally Posted by socal View Post
    Don't fool yourself they know it's an iPhone...soon as it connects to their network they can tell...

    IMEI will tell them, and nothing you can do to "hide" the fact that it's an iPhone.
    I honestly don't think they're clued up enough to work that out. I am not really trying to hide anything, just don't want to throw in a red herring which it would inevitably turn out to be.


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    Still not working, just called customer services and they now tell me I was given the wrong pin. However the department that can give me the right pin have gone home. Did theyreally not expect problems on iPhone launch night ?

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    When you call o2 the know you are using an iPhone

    The IMEI for iPhones is individual to the manufacturer and there arent any other apple phones out there!

    It automatically comes up on their screen when you call even on pay as you go so no point trying to hide it. However you are an o2 customer so they wont know it's unlocked! They will just think you bought it today

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    why are they letting you use a PAYG sim? I know its still O2, but I thought they only wanted contract SIMs in the phones?
    1st Gen. 8GB 2.0.2 Working on Vodafone (UK), Orange (UK), LUXGSM (Luxembourg) and Dialog GSM (Sri Lanka).

    No. of iPhones unlocked on 1.1.3 FW: Nobody cares!
    No. of iPhones unlocked on 1.1.4 FW: Nobody cares!

    :p

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    Quote Originally Posted by thinkscientist View Post
    When you call o2 the know you are using an iPhone

    The IMEI for iPhones is individual to the manufacturer and there arent any other apple phones out there!

    It automatically comes up on their screen when you call even on pay as you go so no point trying to hide it. However you are an o2 customer so they wont know it's unlocked! They will just think you bought it today
    Just realised this whole conversation is a nonsense, I called them on a landline.
    Last edited by Tonyd; 11-10-2007 at 11:00 AM.

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    Finally resolved my problem by putting my SIM in a friend's unlocked handset to read the text. The pin on the text bore no resemblance to what they gave me over the phone.


 

 

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