Walden Galleria Canadian iPhone hackers??
Not sure if you guys are on this site, but I ran into a few Canadian iPhone hackers. Sorry we didn't get to talk much, but I eventually got Apple to exchange my phone! Talk about pain in the ass...
AT&T Comes Through, Apple tries to give me the run around:
So I show up at the Apple store in Buffalo (Walden Galleria), after calling ahead and confirming that they would be able to exchange my defective iPhone (Refused to restore, iTunes errors 6, 9 and 1601). I tell them that I cannot afford to drive back to pick up my phone and need a replacement on the spot (Since the phone is new)... They tell me that their policy has been changed and they will give you a new phone on the spot if you're within the 1 yr period. Cool I thought.
So I show up at the store and the guy tries to label my phone as suspicious! WTF. He claims it seems to match a ton of other phones... I'm like, "I never opened up my phone".. If the guy LOOKED at the phone, he could tell there wasn't a single scratch on it. We went back and forth for minutes while I insisted I couldn't leave without my new phone. After his manager approves a swap (Very nice guy btw, very professional -- Not because he allowed my exchange, but because he went out of his way NOT to step on his tech...) they try to get me on the fact I don't have my SIM with me... I figured I wouldn't need it, because I was exchanging it and Apple warns you not to have the SIM in the phone when doing repairs, etc etc.. Anyways, they tried to get me with that.
So fast forward 20 minutes, I walk into the AT&T store at Walden Galleria and two of the coolest sales people I've ever met (Dan and another guy), hook me up with a new SIM and even shoot the shit for a bit.
So anyways, long story short, I had to argue with Apple to get a fscking 17 day old iPhone replaced (Again, only turbosimed, no hw mods) while AT&T went out of their way to hook me up with a SIM. (Which isn't as easy or cheap as it sounds, but they came through.. That's all I'll say ;)
Round 2: I try to get my $200 credit instead of $100 for all this hassle :P