Apple Store Repair HowTo

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09-09-2007, 05:08 PM
cyberprince

Apple Store Repair HowTo

I posted about it here. My iPhone went into some soft of safe mode to protect the battery and it won't turn on anymore. Thankfully I will be in the US first week of October.

I tried calling iPhone support today and got a preview of what to expect. My problem is I don't have an AT&T phone number. What do I tell the guys at the Genius Bar? Of course I would have had to activate it before using the phone.

I activated it using one of the programs and later used it as a phone via the SuperSim hack. What do I tell them? And how will I get it repaired and how long does it usually take?

I'm not sure what to say and I'm not used to this.
09-09-2007, 05:27 PM
milll36

re

there is no problem with that, go there and if you havent open your phone they will take it maybe change it for a new one, or send it to apple service place, and it takes 3 days until you get it back
09-09-2007, 05:36 PM
cyberprince

What do I say if they ask for my AT&T number?

What if I say I don't have one and they ask how I activated my phone?
09-09-2007, 07:42 PM
jyavenard

Quote:

Originally Posted by milll36

there is no problem with that, go there and if you havent open your phone they will take it maybe change it for a new one, or send it to apple service place, and it takes 3 days until you get it back

How could they tell that it's been opened? (provided that it's been well done of course)
09-10-2007, 11:18 AM
cyberprince

Mine has not been opened. I've been using the super sim.

My question is that has anyone using an iPhone using one of the activation bypass methods had to have the phone repaired, replaced? And in that case what did you do when they asked you for the iPhone's telephone number at the genius bar?