Discuss iPhone touchscreen dosnt work, what now ? at the General - Hackint0sh.org; Hi,
I got an iPhone about 2 Weeks ago, ( have it allready longer than ...
iPhone touchscreen dosnt work, what now ?
I got an iPhone about 2 Weeks ago, ( have it allready longer than 2 weeks).
I unlocked it and made everything ready to give it as a christmas present.
Everything was finde wenn i prepard it, unlock etc. i checked it by making a phonecall, all perfekt.
Now the new owner ( my Sister, was a birthday present for her) told me that the touchscreen doesnt work ( it worked finde for her for about 2 days ! now it totally stopped working, she can even turn on the phone because she cant "slide to unlock" !.
Seems to be a hardware defekt for me.
Guess this is just very very bad luck, and i cant do anything to solve this.
I dont have the phone back jet, but she is gone send it back to me ( i am in the US).
My question is, does anyone know the problem ?
What can i do with the phone here in the US ?
Can i somehow get the phone back to the original out of the box status and then take it to Apple and ask for a replacement or repair ?.
(usually they say they dont give you guarantee on the unlocked phones, but this problem is not caused by the unlocking! seems to be a hardware problem !!).
Thanks so much for your help,
Hi, are you sure the whole touchscreen doesn't work ? I mean, are you sure it's not just a certain place ?
However, to get the phone as an OTB, I'd suggest you to:
-Downgrade to 1.0.2 with iTunes
-Update to 1.1.2
Well, the phone will be a 1.1.2 OTB...
I didnt try but from what i;ve read here the first thing that they are going to ask you in apple is your at&t number to check if you are paying...
if you have a number they will replace your phone immediately....
i know this will seem like a fix that ofcourse you probably tried already and won't work but....since you don't have the phone back yet, i figured perhaps your sister hasn't tried this.....someone with a non unlocked phone had the same thing - whole touchscreen didn't work
all i did for her was reset it by holding the home button and power button at the same time until it showed the apple logo (it will turn off, keep ur holding both, until you actually see the apple logo, then let go of both)
i know that may seem like a fix that probably you have obviously tried but hey, it worked for me
Jup, i told her to try this, was my first thought too.
Unfortunately this did not help in our case
So i guess the trouble is starting now.....
She is gone send it back to me and i try to virginize it and take it to the apple store ( what other choice do i have) and ask them for help.
I dont have an At&t Account...
Are there any experiences with similar cases ? i cant be the first who has a problem with a hacked iphone right ?
Maybe i could tell them that i didnt jet subscribe to an contract ( a la, was a christmas present and when we tried it first we immediately found out there is a problem with the touchscreen so we didnt make the contract jet.)
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