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Discuss iPhone 3gs restore trouble at the General -; Hi, I'm a complete newbie to this forum so please bear with me. My phone ...
  1. #1
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    Default iPhone 3gs restore trouble


    I'm a complete newbie to this forum so please bear with me.

    My phone started heating up recently whilst using google maps and I got a message saying I need to restore the phone before I can make phone calls again. I tried and it failed to restore giving me an unknown error 23. Then I tried again by putting the phone into DFU mode and it looked promising - apple logo with progress bar appearing to be 100% completed - then I got a new error code 1002.

    So digging around forums hasn't got me any further so I wandered if anybody could advise. Details are:

    Previous iPhone Os version: Sorry, can't remember - this would be original version that shipped when I got it 2 years ago.
    Windows XP SP3
    Log File: iphone3g-errorlog -

    Many thanks in advance.

  2. #2
    Super Moderator Array Olethros's Avatar

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    Hardware problem, not fixable via software. You are now the proud owner of an overpriced iPod touch (probably without wifi /bluetooth)

    At 2 years old, it sounds like it's out of warranty - so your only option is to pay Apple $199 to get an out of warranty replacement (this is a flat fee - so it isn't really that good a deal for a 2 year old device)

    There are threads explaining how to restore the device using custom IPSW (and patched iTunes to get around the error 23) - you may need to have saved your SHSH for this to work.

    Thread closed (duplicate, this issue gets discussed far too often - lots of people seem to bake their 3G/3GS devices)
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