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Discuss IMEI & ICCID unknown on a OTB phone!! at the General - Hackint0sh.org; Hi everybody, My OTB week 44 (obviously 1.1.1) shows both IMEI and ICCID unknown. The ...
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    Default IMEI & ICCID unknown on a OTB phone!!

    Hi everybody,

    My OTB week 44 (obviously 1.1.1) shows both IMEI and ICCID unknown. The slider works fine, but on the emergency dial screen I cannot dial anything... Back on activation screen the "i" sign gives the troubling "IMEI: unknown, ICCID: unknown" pop-up... Again, I just unpacked it, absolutely OTB, no messing has ever been done... My first reaction was that a restore might help, but it just wouldn't connect to iTunes either. The "waiting for iphone..." message turned to "the iphone "Iphone" can not be connected. You need to insert a valid SIM card to proceed" -- not the exact message though, can't duplicate it at the moment. I tried replacing the sim card, but got the same message again... (needless to say both sims were AT&T). I tried to connect to iTunes with the activation screen on, the phone was not in the restore mode, but I don't think that makes any difference... So..,. what are my options except returning it to Apple now? I would love to make it work - replacing it with a 1.1.2. is not exactly what I have in mind... Do you think putting it in the restore mode (DFU?) might make iTunes see it? I'd love some reassurance before I try as I don't wanna have it stuck in the restore mode if iTunes fails to recognize it again... Your suggestions are much appreciated!

    EDIT: Here's the exact message: "The iphone "Iphone" cannot be used with iTunes because the SIM card is not installed. You must insert your SIM card into your iPhone to activate it"
    Last edited by me.; 12-20-2007 at 06:52 PM.



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    if it came this way, return it... tis broken

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    Well, I understand you don't want to take it back to Apple coz they will replace with a OTB 1.1.2. What you can do:
    1-Put in DFU mode and try to restore (this probably won't fix the IMEI and ICCID)
    2-Follow the instructions to fix an iPhone without IMEI and ICCID.

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    Thanks, element! If I put it in DFU mode and iTunes (used version 7.4.3.1 by the way) still doesn't recognize it, I'm stuck in DFU mode, is that correct? If so, won't a DFU-stuck phone complicate the return process? I mean won't they need to make sure the iphone has not been unlocked or jailbroken or smth before they replace or refund? Since the return will be done by someone else, not too iphone-savvy, I wanna make it as easy and fast as possible - like he walks in, shows the IMEI and ICCID unknown, tells about the iTunes's "SIM not installed" message, says he changed his mind about iphones and asks for refund....

    But suppose I'm able to restore it thru DFU mode, which I doubt, and that doesn't fix the IMEI issue. Don't I need to have a jailbroken phone to even start following the IMEI fix guide with ibrickr and stuff? Anyway, even if the emergency dialpad's functionality restores and I do the *#307# thing and jailbreak it, I'm afraid with this whole IMEI fixing I might take the phone to a point where it will no longer be returnable... What do you guys think??

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    The jailbreak you are so afraid of is easily undone with a restore. Although, the procedure to get your IMEI and ICCID back is not undone with a restore.
    If you just don't care and want to return the phone, return it. If you don't want to return it because it is week 44, do the procedure I was talking about.
    And answering your first question, if you put in DFU mode iTunes will recognize it, and even if iTunes doesn't recognize, you still are not stuck, you can use ibrickr to boot or other tools...

    So, decide what you want and let me know...


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    Thanks a lot for your comprehensive answer! I'm afraid of complicated IMEI fixing procedure (can you btw point me to the best non-0049 IMEI guide?), and not the jailbreak. The fact that the IMEI procedure cannot be undone, voiding the warranty I guess, makes me nervous about proceeding with it. Returning the phone is complicated, and not only for the 1.1.2 issue.... So I think I'll give restore a try, and if iTunes picks up the phone from DFU mode but I still end up with IMEI and ICCID unknown, I'll call it a day and go the refund way... unless you kindly point me to a good unknown IMEI and ICCID fixing guide with feedback from a bunch of happy fixers Thanks again!

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    Element, I restored the phone to 1.1.1, but it's still the same - IMEI and ICCID unknown and iTunes gives the same message.. The only good news is that the emergency dial keypad works now... Even though I can now dial *#307# it's useless as the phone doesn't ring and I can't get to the settings. I have to have it jailbroken before trying to fix the IMEI, right? Please advise what to do now. Thanks!

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    You should return the phone and ask for an exchange. Since its OTB they would have to give it to you.

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    Yeah..., scouring the forums and Internet looks like that's the only reasonable thing to do.. Off it goes... Thanks everybody!

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    wait! Try iphone.unlock.no; they have a guide that *may* help. Give it a shot. Also, some have had success by going up to 1.1.2- you then have to down grade, unlock, and then upgrade. Best possible outcome, you get an unlocked iphone, worst possible uotcome, you do a restore (and back to original problem), and return it...i.e., you've got nothing to lose.


 

 
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