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Discuss Apple = Worst Service Ever!!! they don't want to take care of their products!! at the General - Hackint0sh.org; Here's the story. I bought an iPhone a while back off Craigslist. Came with a ...
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    Angry Apple = Worst Service Ever!!! they don't want to take care of their products!!

    Here's the story.

    I bought an iPhone a while back off Craigslist.
    Came with a receipt and everything; on the apple website it shows that there is warrantee until Aug-02-2008.

    Now after a week or so I noticed a bubble in the glass near the top right corner of the LCD, it's not a crack or a scratch its just a bubble, everything else works fine.

    So I restored the iPhone to 1.1.2 (mistake I know) as I didn't think apple would service an unlocked iPhone.
    So I scheduled a service call at an Apple store in Plano, got there and they looked at the phone and said it's a manufacture defect bla bla bla, and they should replace the unit.

    Then they started giving me BS about not having the AT&T SIM card in the phone, and that the SIM card is a part of the phone and if I want the phone serviced then I need to SIM card.... so I went home hoping that the guy I got the phone from has the SIM card, he told me that he is using the card on a Tilt and can't give me the card.

    I went through apple website and there is an article that says that if you send in the phone you must take the SIM card out of the phone and then send the phone in.

    So I printed that out and went to that Apple store again, they gave me some more BS about not having the SIM card, and the biggest aggravating thing was that the Idiot that helped me told me "you can't even see the blemish and I don't understand why you're making such a big thing about it".
    I paid for the phone and I want it how it should be!!!!

    So I orderd a prepaid SIM card off eBay and tomorrow I will try to go back to the apple store again.... let see what happens.

    ** Update 11/25/2007 - After coming back from the apple store **
    Here goes.

    Just got back from the Apple store in Plano, and as you all know I put the Sim card that I bought off eBay - http://cgi.ebay.com/ws/eBayISAPI.dll...MEWN:IT&ih=020
    Cost me 3.98$.

    Went in with the iPhone, took 10 minuets and I was out with a brand new iPhone version 1.1.1
    Modem FW - 04.01.13_g

    ** Tip **
    Register your iPhone on apple website.
    I put the iPhone on my name so they didn't give me any hassle about a receipt (although I did have one)


    I'm still going to go at them with a format complaint, I spent my time and money going there three times.
    Last edited by yeshaib; 11-25-2007 at 11:57 PM.



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    Respected Professional Array Frisky Dingo's Avatar

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    mac store "geniuses" are idiots.
    8 GB iPhone 1.1.4 unlocked T-mobile USA.

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    i'm sitting here and laughing
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    i suggest non stop bitching and complaining at an apple store manager until he/she gives in.
    8 GB iPhone 1.1.4 unlocked T-mobile USA.

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    the ICCID of your prepaid card will not match your iphone and they will know yours an unlocked phone. They may refuse to help.


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    Quote Originally Posted by wsxijn03 View Post
    the ICCID of your prepaid card will not match your iphone and they will know yours an unlocked phone. They may refuse to help.
    Ummm.. the ICCID is only listed on the box. Pretty sure you don't hand in the box.

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    i got 3 sim cards if you need one
    [SIGPIC]http://img231.imageshack.us/img231/4441/193785002xr3.jpg[/SIGPIC]

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    correct the ICCID is only listed on the box as far as I can see.
    I'm going to head out there in about two hours and update the post

    PvD thanks for the offer but I just got one
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    I thought the ICCID number was on the activation screen together with the imei number?

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    You're right 96hondaex, but the iPhone software shows you the ICCID for the inserted sim.. therefore it will match. ICCID = ID-thing for the sim card.
    gl, yeshaib.


 

 
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