Results 1 to 4 of 4
Discuss [Advice] Anyone trying to get their iPhone repaired? at the General - Hackint0sh.org; Maybe this was posted 100 times before, but maybe someone will find it useful. My ...
  1. #1
    Newbie Array

    Join Date
    Dec 2007
    Posts
    7
    Post Thanks / Like
    Downloads
    0
    Uploads
    0
    Rep Power
    0

    Default [Advice] Anyone trying to get their iPhone repaired?

    Maybe this was posted 100 times before, but maybe someone will find it useful.

    My iphone came with dead wi-fi and as a consequence fast draining battery. The problem was that I'm not from US so I had to wait for a few months for a friend to go there back again and try to replace it at apple store. Even though the phone was under warranty, registered, completely virginized, with original receipt, and with all contents in the box they (apple store) didn't want to have anything to do with it. They just looked at the serial number, looked for activation in their computer and as the phone was never activated, this was all where the servicing stopped. This was kinda strange to me because there is not a word about activation on the written warranty and apple explicitly say that your iphone doesn't need to be activated to receive repair service (check at http://www.apple.com/support/oss/).

    So there you have it people from outside the states. Even though the chance to get a doa, or partly doa phone is rather small, I do suggest if you are going to buy an iphone to buy if from your local "dealer" so you can try if the phone is fully functional before you buy it.



  2. #2
    sam
    sam is offline
    Chief of Administration
    iPhone Dev Team
    Array sam's Avatar

    Join Date
    Jun 2007
    Posts
    1,852
    Post Thanks / Like
    Downloads
    35
    Uploads
    277
    Rep Power
    10

    Default

    The apple site clearly states that it does not need to be activated. For othe rcountries this practice would be questionable anyways.
    If you just want to support hackint0sh.org with a donation click here.
    Follow me on twitter: http://twitter.com/sam_hackint0sh

  3. #3
    J to the T. Shaken, not Stirred Array thecompkid's Avatar

    Join Date
    Jul 2007
    Posts
    1,152
    Post Thanks / Like
    Downloads
    0
    Uploads
    0
    Rep Power
    75

    Default

    While the terms do explicitly state that, it seems that nothing short of a heated legal battle will actually get them to honor the policy. If you want to take this further, I don't suggest that you deal with the mindless "geniuses" at the retail stores, contact someone higher up.

  4. #4
    Advanced Array

    Join Date
    Aug 2007
    Location
    Elizabeth, NJ
    Posts
    46
    Post Thanks / Like
    Downloads
    0
    Uploads
    0
    Rep Power
    0

    Default

    well, having that in mind and having T-mobile as my carrier, I activated the phone saturday night, sunday morning when to Apple and told them my phone had a head set problem, they appearently clean it, and when on my way. 10 mins later got a call and couldnt hear a thing...same problem, when to apple and the phone was replaced. sunday at noon, call ATT and told them I did not want their service anymore, I made two calls, one to test and show the apple store rep that it wasnt working the first time and the second time to get finally a replacement.

 

 

Similar Threads

  1. Need help before returning iphone to be repaired.
    By Snowirem in forum iPhone 3GS
    Replies: 8
    Last Post: 05-23-2010, 10:27 PM
  2. AppleInsider: Apple refuses to return repaired iPhone to owner
    By hackint0sh in forum Latest Headlines
    Replies: 0
    Last Post: 01-01-2010, 08:40 PM
  3. Replies: 2
    Last Post: 10-28-2009, 10:38 PM
  4. Repaired iPhone, self activation possible?
    By Ace27 in forum iPhone 3G
    Replies: 9
    Last Post: 10-15-2008, 02:42 PM
  5. [1.1.2 OTB] Help - Iphone needs to be repaired
    By cs42na in forum iPhone "2G" (Rev. 1)
    Replies: 7
    Last Post: 02-08-2008, 10:50 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Powered by vBulletin®
Copyright © 2014 vBulletin Solutions, Inc. All rights reserved.
Search Engine Friendly URLs by vBSEO
(c) 2006-2012 Hackint0sh.org
All times are GMT +2. The time now is 03:45 PM.
twitter, follow us!