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Old 04-25-2008, 01:19 AM
ringthebell
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Default [Unexpected Event] Drowned iPhone in a Lake > "repaired" by exchange in apple store

hi,

i am one of the stupid guys, who dropped their iphones into water (at least it was a beautiful alpine lake here in austria/europe).

my question - can anyone confirm the following apple discussion post:
"Water damage is not covered under warranty, but you can have your iPhone "repaired" for $249 plus tax, which will be an exchange for a new or refurbished iPhone. The exchange will include a one year warranty"

this comes from a guy with 24,674 (!) posts ... but it is still the only one ....
is this really how it works ? you bring it /send it in and they exchange it ... no questions asked ?

another problem:
it is a turbo-sim unlocked 112 iphone (yes ... too lazy to try out the new stuff), which i might have to send to apple (where, how ?) or ask a friend to take it to an apple store. are they going to notice, that it was hacked (with a dead phone probably not) and how are they going to react .....?

thx to the experiences apple store users for their opinions.

greetings from austria
peter
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Old 04-28-2008, 05:43 AM
PathDaemon
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AFAIK, $249 is the "just do it" fee. As far as the store is concerned, you're paying for having screwed the iPhone up in some way: unlock gone bad, lake, whatever.

You may want to install the AT&T SIM (or "forget it" at home) first, though, but I don't think you'll have a problem.
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iPhone 1.0.2 OOB > stabbed vital component with screwdriver during HW unlock, no more hardware unlocks >AppleCare> 1.1.1 OOB >> 1.1.4 Pwned on T-Mobile > * DEAD * >AppleCare> 4.2 BL R-R-R-Refurb 2.0.1 OOB > 2.0.2 QuickPwn > jfb392/T-Pot 2.1 jailbreak > 2.1 Pwnage (Mac) > *crashing issue, bad RAM?* >AppleCare> 4.2 BL R-R-R-Refurb 2.2.1 OOB > 2.2.1 QuickPwn (Mac) > 3.0.1 3GS (AT&T)

Carrier: AT&T
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Old 05-10-2008, 11:48 PM
ringthebell
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thanks for your reply.

just to give you feedback:
a friend just took my iphone to the states and to an apple store, where they would not even touch it when they found out, that there was no at&t-cared in it (which i "forgot" to to leave in the phone).

strange behaviour ... he was willing to pay the 249$, buy a new wired and a new bluetooth headset. but they just ignored him .... "bring it with the original sim-card and we will serve you ..."

so he had to return to austria with the unfunctional iphone and i will keep on using my old se-p1.

i liked my iphone, but not enough to let apple humilate me because of my stupidity.
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Old 05-11-2008, 01:30 AM
PathDaemon
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Quote:
Originally Posted by ringthebell View Post
…they would not even touch it when they found out, that there was no at&t-cared in it (which i "forgot" to to leave in the phone).

strange behaviour ... he was willing to pay the 249$, buy a new wired and a new bluetooth headset. but they just ignored him .... "bring it with the original sim-card and we will serve you ..."
Wow... that's strange, and quite annoying. I am sorry to have misled you.
__________________
I'm a lurker, damnit!
--
iPhone 1.0.2 OOB > stabbed vital component with screwdriver during HW unlock, no more hardware unlocks >AppleCare> 1.1.1 OOB >> 1.1.4 Pwned on T-Mobile > * DEAD * >AppleCare> 4.2 BL R-R-R-Refurb 2.0.1 OOB > 2.0.2 QuickPwn > jfb392/T-Pot 2.1 jailbreak > 2.1 Pwnage (Mac) > *crashing issue, bad RAM?* >AppleCare> 4.2 BL R-R-R-Refurb 2.2.1 OOB > 2.2.1 QuickPwn (Mac) > 3.0.1 3GS (AT&T)

Carrier: AT&T
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