Can anyone please help. I am running i-tunes version 8.1.1.10, when I connect my unlocked 2g i-phone to the computer I get the following message on i-tunes.
"This iphone cannot be used because the required software is not installed. Run the itunes installer to remove itunes then reinstall i-tunes"
Can't understand why there is a problem as I installed straight from the Apple site.
I am not even able to do a backup on this site.
Any suggestions please.
Regards John.

Hi

I've had that error when I messed up my Mobile Devices

Have you followed this kind of info when your uninstalling itunes?

http://www.hackint0sh.org/forum/f128/53943.htm

P.S
Thread Moved to: Hackint0sh > Projects and Hacks > iPhone > General > Tools

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Many thanks for the reply. By the way I am using XP pro in windows not MAC, not sure if it is different.
Thanks Jk.

If you look in Add & Remove Programs do you see a file called, Apple mobile devices Support?

If you do uninstall it & also uninstall itunes then reinstall itunes & try again connecting your phone again.

Removing iTunes, QuickTime, and other software components for Windows XP

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Many thanks for asll your help, problem solved. When I deleted Apple mobile devices support in conjunction with uninstalling i-tunes and quick time, then reinstall, it took the iphone first time.
Great work,
Many thanks again John.