FAQ

DFU MODE

Turn off your phone by holding power, sliding to power off, and waiting for it to power off. Do not take the phone off the pc connection! If you do, you must start over.

a) Wait 5 seconds.
b) Hold the power button for 5 seconds.
c) Press the home and power buttons for 10 seconds.
d) Let go off the power button and keep holding the home button for up to 30 seconds.

Problems?

If you have a problem and were able to solve it, please let me know what you did so I can include it here for others to benefit from.


Problem 1.
PwnageTool 2.0 is a Mac only program. Windows users should go to this site.


Problem 2.
After installing 2.0, Mail.app kept crashing on start, and Safari wouldn't accept cookies. There are three solutions:

1 - This happens when you restore email account settings from iTunes. Set them manually and you won't have this problem.

2 - Restore to your custom ipsw (you don’t need to DFU restore if you are Pwned, normal restore will work). Then select "Set up as a new iPhone" when iTunes prompts you. Your first sync will bring back all of your settings anyway.

3 - Fix by installing OpenSSH from Cydia. Log in as root with the password alpine and enter the following in the Terminal:

* chmod 777 /var/mobile/Library/Mail
* chown mobile /var/mobile/Library/Cookies/
* chown mobile /var/mobile/Library/Cookies/Cookies.plist



Problem 3.
PwnageTool won't run on PPC Macs.

Make sure you do not have any programs running, then move your ~/Library/Caches folder to the trash. Do the same for the /Library/Caches folder. Reboot the Mac.


Problem 4.
If you are a legitimate AT&T customer with a 3G iPhone and you do not have service after Pwning, then uncheck Activate during the Pwnage process. Go to general settings and turn off 3G and then turn it back on again. Also make sure you have an Pwned x122220000 ipsw in your ~/Library/iTunes/Device Support folder.


Problem 5.
PwnageTool 2.0 does not launch, and only bounces in the dock. The solution is:

* Launch PwnageTool
* Launch Activity Monitor (found in Applications/Utilities on your Mac)
* Look for a process called "ps" and quit or force quit it. Alternatively you can use the Terminal to do this by entering "kill -9 -1" but this will quit the Finder and all running programs and reload.


Problem 6.
If you get Error 1600 from iTunes (or if you see in your log a failure to prepare x12220000_4_Recovery.ipsw), then create a folder called Device Support here: ~/Library/iTunes/Device Support If that directory already exists, then remove any files in it. Restart PwnageTool and begin again.


Problem 7.
If DFU restores are giving you trouble, another solution is to use the first version of PwnageTool with 1.1.4 firmware. Once you are Pwned on 1.1.4, you can perform a normal recovery mode restore to your custom 2.0 ipsw. Note: the iPhone does not need to be pre-Pwned to be able to DFU restore into a Pwned ipsw. It needs to be pre-Pwned only for normal recovery mode restores of a custom ipsw.


Problem 8.
Loss of EDGE service on T-Mobile. You receive the message: "Could not activate cellular data network: you are not subscribed to a cellular data service." Press Settings, General, Reset, Reset Network Settings. Service should now be restored.

If you DFU restore to the original 2.0 firmware, your unlock will remain intact. To undo the unlock you would need to run BootNeuter and relock the iPhone, then restore it back to 2.0.

Problem 9.
I have no sound/My iPhone is acting strange after being pwned successfully? What is going on?

First of all - ALWAYS set up your iPhone as a "new" phone - never restore from backup unless your phone was not previously jailbreaked!

WARNING! Restoring a backup of a previously jailbreaked phone can cause a number of issues only fixable by another restore so don't restore from a back up of a previously jailbreaked phone!

If you have set up your phone as new and are still having issues then do a full settings reset from settings>general>reset>reset all settings and that should fix it!

I PWNED MY IPHONE/IPOD WITH THE WRONG FIRMWARE! ITUNES SAYS MY IPHONE IS AN IPOD (or vice versa) WHAT CAN I DO?

Problem 10.
MY PHONE WON'T TURN ON! ITS REBOOTING CONSTANTLY! I HAVE CONSTANTLY SCROLLING TEXT! and ANY OTHER ISSUE WHERE PHONE IS NON RESPONSIVE

You can fix this!

Put your phone into DFU mode.

Restore to apple original firmware and you can start over again!

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iTunes Error Messages - What they mean and how to fix them!

Error 1013/1014/1015 - This error message occurs when you downgrade or upgrade to a different baseband than the firmware your restoring to has. This message does NOT mean the restore failed - it simply means the phone firmware does not match the baseband. Use iLiberty/Independence to kick the phone into normal mode and out of recovery mode and it will work.

Error 6 and 10 - This error message is because of a problem with your firmware - this message will occur most often because of using unsuitable boot/recovery images. Make a new custom firmware to fix this and use suitable boot images or use the standard images that came with the pwnage software.

Error 1603/1604 - 160? something

IF YOU ARE RESTORING TO A STANDARD APPLE FIRMWARE *NOT CUSTOM FIRMWARE"

This error is down to itunes not liking your USB ports on your computer. Use a different USB slot or a different computer if possible. That is the easiest fix!

IF YOU ARE RESTORING TO A CUSTOM FIRMWARE AFTER RESTORING FROM STANDARD APPLE FIRMWARE

IF you have pwned your phone once and then restored back to apple original firmware successfully and THEN tried to restore custom firmware you WILL get
an error in iTunes as the apple firmware "unpawned" your phone. You have to repwn it using iPwner and then you can restore using custom firmware.

IF YOU ARE RESTORING TO CUSTOM FIRMWARE AND YOUR PHONE IS STILL PWNED

See "if your restoring to apple firmware" above as it is the same issue.

BootNeuter Error 5: This is because you upgraded to the 2.0 beta firmware without unlocking first in 1.1.4 like your supposed to. You will have to restore to 1.1.4 unlocked and then delete the 2.0 baseband. You can do this by adding iclarified to the installer sources (as explained in the localization part below) then select "Delete 1.2 Baseband" - install that and let it delete your baseband. You MUST then restore to 1.1.4 apple original firmware and then re-pwn your phone and restore to 1.1.4 custom unlocked before BootNeuter will work again.